Privacy Policy

1. Introduction

RVRAD (Rendez-Vous pour la Recherche, l’Autonomie et le Développement) ("RVRAD", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are headquartered in Paris, France, and our services are designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Information You Provide

• Contact information (name, email, phone number, company name)
• Account credentials (username, password)
• Payment information (processed by secure third-party providers)
• Communications with us (support tickets, emails, chat)
• Information submitted through forms on our website

3.2 Information Collected Automatically

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, click patterns)
• IP address and approximate location
• Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal data for the following purposes:

• Providing and maintaining our services
• Processing transactions and sending related information
• Responding to your inquiries and support requests
• Sending marketing communications (with your consent)
• Improving our website and services
• Detecting and preventing fraud or security incidents
• Complying with legal obligations

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract: Processing necessary to perform our contract with you
• Consent: Where you have given explicit consent
• Legitimate Interests: Our legitimate business interests that don't override your rights
• Legal Obligation: Compliance with legal requirements

6. Data Sharing and Transfers

We may share your information with:

• Service providers who assist in our operations (under strict data processing agreements)
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement when required by law
• Business partners (with your consent)

For transfers outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Retention periods vary based on the type of data and legal requirements.

8. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@rvrad.com. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies. For detailed information about our use of cookies, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with your local data protection authority.